In the outsourcing space while the outsourcing hubs, China and India are currently leading, the other destinations including countries in Latin America and Southeast Asian country, Philippines have seen their fair share of the growth in the outsourcing business coming through the past few months. The Philippines in particular is seeing a number of expansions by outsourcing companies this month alone. In a previous article, the US based outsourcing companies as well as Autralian outsourcing company have all announced plans to further expand their workforce in the Philippines. In the next twelve months, rainmaker Systems announced plans to further expand their workforce in the Philippines.
The Philippine workforce by hiring as much as 1,000 people in the next twelve months, the Philippines is currently rainmaker’s only Asian site and cites that it is the supply of skilled workers and a stable telecommunication infrastructure that appeals to them building and expanding in the country. For their expansions plans, on the other hand Convergys cites phenomental growth among the Philippine clients in the last few years as the reason for their expansion plans. The company currently employs across the country to 24,000 up from the 22,000 that the company currently employs across the country. They are expanding their Philippine workforce by 200 people in order to support clients from hometown Autralia as well as neighboring countries, New Zealand and Japan. They will be providing targeted media solutions, customer contact solutions and business process outsourcing solutions to Salmat clients.
The Indian outsourcing companies are also planning on expanding their business in the country, Infosys was the first of the two Indian companies to announce their plans. The Infosys announced its plans to expand saying that the company will be doubling their current headcount in the country in the next 12 months. The company will be expanding into areas including the legal outsourcing and finance and accounting outsourcing in the country aside from contact center services. The WNS Holdings Ltd in the meantime announced that they will be increasing by as much as 300 people in order to take advantage of the English speaking workforce.
With the US and China, while India mulls over its current problems, the other outsourcing hubs are emerging from India’s shadow case in point. One thing that shows in the recent expansions is that the companies such as Infosys and WNS are now looking towards the Philippines for the financial services an area that had once been slated towards India in past years.
REFERENCE:
http://www.blog.infinit-o.com/outsourcing-companies-grow-workforce-philippine-soil/