Synergy Extreme India

  The entry of 2011, the contact center outsourcing continues on its path of the growth.  Considering that the Philippines currently ranks first in terms of the revenues in the call center outsourcing space according to forecasts by the Everest Group, the country has proven that it is well on its way in further improving […]

  In the world, while India is undisputed the current top outsourcing destination, it is an appreciating rupee, increasing labor costs and a higher attrition levels are now weighing heavily on outsourcers with their businesses in India.  The country is already falling behind in terms of call center outsourcing with the emergence of the Philippines […]

  From a company’s main service offered to the market to a company’s human resource duties, there are numerous tasks of a company that are being outsourced.  There is one that has been around since the birth of the concept of outsourcing as it is one of the internal corporate tasks that need expert attention […]

  In a social media with 78 percent of customers listening more to peer recommendations considering that the impact of word of mouth considerably outweighs advertising. More to peer recommendations, it is certainly a big deal for the companies when they are able to successfully create social media campaigns that people are driven to promote […]