It makes sense for companies to outsource back office functions which range from simple processes such as web data entry, with the regards to spending and budget. To more complex functions such as procurement and to a certain extent, payroll. The trend however in back office outsourcing is mercurial at the best with some companies achieving more complex functions such as procurement and to a certain extent, payroll. The trend however in back office outsourcing is mercurial at the best with some companies achieving more success than others such that it becomes quite unpredictable to determine at first glance how to the back office outsourcing industry will fare. The Lloyd’s Banking Group, it is currently under the firm estimates that will be starting operations in the next 3 to 6 months, offering both voice and back office services. The company sees almost 70 percent of its business within the non-voice services to which back office belongs to, while the rest are for the voice service.
The company is attributing the decline to its acquisition and subsequent operations of its Cambridge Information Technologies line if the business to which the company says that it has no been successfully in countries such as the US and Australia, one of the company however who does not seem to be fairing well is outsourcing firm Xchanging. The potential benefits that back office outsourcing presents are significant and even with the mercurial nature. Some of the companies are seeing potential in the industry enough to pursue expansion plans
REFERENCE:
http://www.blog.infinit-o.com/office-outsourcing-trend-mercurial/
