For Business Process Outsourcing or BPO, India remains the world hub. This year an industry expected to expand considerably. By 23.2 percent in 2011 to reach a size the Business Process Outsourcing market in India will grow to reach a size of $1.4 billion, compared to $1.1 billion. By the year 2014, the Chinese BPO market in contract is likely to grow to $1.6 billion. By the global Information Technology research firm, the study conducted. IT found that the India remains one of the fastest growing Business Process Outsourcing markets in the region. In the Asia-Pacific region, Australia and Japan are still. The Business Process Outsourcing services market in Asia-Pacific, excluding Japan, hit the $8.6 billion revenue mark in 2010. From the 2009 figure of $7 billion a 21.5 percent increase.
The significant trend in India has been to look more closely at the domestic market. In this it will played second fiddle to the high-profit markets abroad. In the US and Europe, Indian outsourcers such as Wipro, Infosys Technologies and Tata Consultancy Services who have built the business around delivering Information Technology and Business Process Outsourcing services to customer, this are increasingly focusing on India as a market. Indian revenue still a lot smaller than their overseas revenue.
The service providers who were focusing solely on the international market realized that there was an opportunity in the Indian Business Process Outsourcing market which has grew even during the global economic crisis. By the local acquisition, multinational companies aided sometimes. This are also focusing on India as a market for both Information Technology and Business Process Outsourcing services. The companies such as the IBM are dominant in the Indian Information Technology services market. The reason here is they focused on the Indian market ahead of the Indian competitors. Like Aegis and Hinduja TMT, the Business Process Outsourcing market in India also has a number of local players.
Outsourcers targeting Indian market that will have to look at a low-cost options such as employing staff in a small town and villages. IT will also have to explore alternative revenue models to attract customers. From a small towns and rural areas in order to offer lower cost services to Indian customers and to counter the high staff attrition in larger cities, a number of companies are delivering Business Process Outsourcing services. About the data and security and privacy, in his report the poor infrastructure in rural areas in India and concerns.
The Business Process Outsourcing is the key now to success according to some people out there. Outsourcing helps to improve the things that need an improvement. This is the one that is helping in finding some solution in the country or in the businesses. People wants top outsource but of course they should know first the things that needs in outsourcing. The rules behind outsourcing like the do’s and don’ts.
REFERENCE:
http://www.indiaincorporated.com/news-archive/item/155-indian-outsourcing-industry-set-for-a-new-wave-of-growth.html
