This year, Indian remains the world hub for the business process outsourcing, this is an industry expected to expand considerably. The latest research, the Business Process Outsourcing market in India will grow by 23.2 percent in 2011 to reach a size of $1.4 billion compared to $1.1 billion a year ago. The India has already overtaken China as a Business Process Outsourcing market and it is likely to stay ahead in 2014 when its domestic Business Process Outsourcing market is forecast to grow to $2.47 billion. By 2014, the Chinese Business Process Outsourcing market in contrast is likely to grow to $1.6 billion. In the Asia-Pacific region, the Australia and Japan are still ahead of India.
In Asia-Pacific, the Business Process Outsourcing it is excluding Japan hit the $8.6 billion revenue mark in 2010 a 21.5 percent increase from the 2009 figure of $7 billion. In the region, the banking and financial. In the region, the banking and financial services, communications, government, technology and travel and transportation have been largest consumers of Business Process Outsourcing services. To the high-profit markets abroad, the significant trend in India has been to look more closely at the domestic market which has so far played second fiddle. The Indian outsourcers such as Wipro, Infosys Technologies and Tata Consultancy Services. They have built their businesses around delivering Information Technology and Business Process Outsourcing to customers in the US and Europe are increasingly focusing on India as a market. Their Indian revenue is however still a lot smaller than their overseas revenue.
The global economic crisis, Gartner’s research that the service providers who were focusing solely on the international market realized there was opportunity in the Indian Business Process Outsourcing market which grew rapidly. Both Information Technology and Business Process Outsourcing services. On the Indian market ahead of the Indian competitors, the companies such as IBM are dominant in the Indian Information Technology services market because they focused on the Indian market ahead of their Indian competitors. Like Aegis and Hinduja TMT, the Business Process Outsourcing market in India also has a number of local players.
The outsourcers targeting the Indian market that will have to look at a low-cost options such as employing staff in a small towns and villages. They will also have to explore the alternative revenue models to attract the customers. and the high staff attrition in larger cities. In the report Singh warns that the poor infrastructure in the areas in India and the concerns about the data security and the privacy that may slow down the acceptance of the growing trend of the rural Business Process Outsourcing.
REFERENCE:
http://www.google.com.ph/#q=outsourcing+news+in+India+2011&hl=tl&prmd=imvns&ei=qRjgTr7eHoPdiAKNvombDw&start=10&sa=N&bav=on.2,or.r_gc.r_pw.,cf.osb&fp=88a84ea5e4390133&biw=1278&bih=422
