Synergy Extreme India

  In Asia, the only tech market that is halfway as exciting as China is India,  It has the promise to close the gap with China but is no much yet.  India’s mobile market is large, venture spending is vibrant, and high-profile IPOs as MakeMyTrip are happening with more on the way soon from up […]

The performance of the agents that works on a account in a large Indian mobile phone company is stuttering, Gurgaon call centres sweeping off with post-lunch slowing of biorhythms, it spotted 1,400 km away at Global Command Centre or GCC, Aegis’s impressive centre in Mumbai. Aparup Sengupta, the Managing Director and Global CEO of Aegis […]

  The methods used in the outsourcing partner selection are more relevant to the industry than ever before with the big pharma and biotech companies looking to cut costs and optimize their spending.  The data derived from the input of the executives responding to Nice Insights Q3 Pharmaceutical, and Biotechnology Outsourcing survey indicates that the […]

  In the magazine of Forbes, it stated there that even though Business Process Outsourcing gives substantially to the country’s revenue and drives 30 percent growth in Information Technology exports, it would be a challenge as other English-speaking countries will start to erode the country’s cost advantage. The Philippines is becoming a serious competitor  then […]

  The National Association of Software and Services Companies presented the preview of the two-day NASSCOM Product Conclave 2011 schedules to be held.  The theme of the summit provide a perspective of the various internal and external forces that the dynamically impact product businesses.  The event will provide the entrepreneurs a forum to discuss these […]

  As the Philippines, India outsourcing companies are cutting pay and have put the brakes on hiring new staff as they battle against a global economic slump from the rivals in the countries.  By the HSBC, the industry’s two largest players, the Tata Consultancy services and Infosys have begun the trimming quarterly bonuses.  An outsourcing […]

  At both end of the competitive spectrum, it established Information Technology outsourcers are getting squeezed.  The annual offshore outsourcing survey conducted by Duke University’s Center International Business Education and Research and PwC incumbent India -based and the US Information Technology service providers are under pressure from outsourcing upstarts in the other countries that are […]

  For the Information Technology outsourcing to advance and the demand for such type of services will also see an increase this year has been predicted.  The Information Technology operations have already proven its importance in any industry especially with the current position of the market, having an exemplary and streamlined Information Technology solutions that […]

  In an attempt to prevent the jobs that is being outsourced to the o9ffshore locations, the legislatures in US have put forward a bipartisan bill in the parliament that would penalize, American firms for moving their call centers to the offshore locations by declaring such a companies ineligible for the grants or the guaranteed […]

  During the third quarter of the year, the Information Technology outsourcing market saw its first substantial decline in twelve months.  The transaction volumes fell for both the Information Technology an d Business Process Outsourcing markets, this is by seven percent and 12 percent respectively.  The average contract value of Business Process Outsourcing transactions plummeted […]