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    Monthly Archives: November, 2011
    Inside a rural Indian call centre – outsourcing builds a new life in the country

      In a creeping transformation, the India’s countryside is undergoing.  You will find none of the fancy buildings, multi-cuisine food courts, bight shifts, 24/7 operations, accent neutralization training or the company gyms that normally accompany the arrival of India’s high tech industry or any of the other trappings of the big city.  The India’s smaller […]

    What Type of Call Center Support is Right for Your Business?

      Most of the businesses now have turned to the outsourcing to help them in almost different of the businesses, it is administrative task or the operational tasks that are already sought the assistance of the call center solutions providers.  The call center outsourcing may have already proved itself to be an important part of […]

    India will continue to dominate KPO sector: Report

      India will remain to be at the forefront of the development of knowledge process outsourcing or KPO industry for the foreseeable future.  A number of other viable KPO sourcing hubs have emerged in the Asia-Pacific region.  The potential KPO delivery locations including China, the Philippines and the Sri Lanka are unlikely to challenge India’s […]

    India is poised to be in the forefront of outsourcing by pharma companies

      The National Association of Software and Services Companies or NASSCOM presented a preview of the two-day NASSCOM Product Conclave 2011 was at the Vivanta Taj.  The theme of the summit provides a perspective of the various internal and external forces that dynamically impact product businesses.  The event will provide an entrepreneurs a fourth to […]

    Inside a rural Indian call centre – outsourcing builds a new life in the country

        India’s countryside is undergoing a creeping transformation. People find a none of the fancy buildings, multi-cuisines food courts, night shifts, 24/7 operations, accent neutralization training or the company gyms that the normally accompany the arrival if the India’s high tech industry or any of the other trappings of the big city.  The India’s […]

    A new approach to outsourcing in India

      In the New Delhi, the big firm has 50 staff from a wholly owned subsidiary.  The facility might appear to resemble the Indian operations of Integreon, the outsourcing partner of the Mallesons Stephen Jaques.  Both of the offer big saving for clients ranging from the 30 percent to 50 percent.  Both of the operations […]

    Finance and Accounting Outsourcing Slowly Becoming a Necessity

      The finance and accounting processes may be one of the processes that get delegated to an outsourcing solutions providers.  The accounting outsourcing has been moving forward this 2011 both in terms of developments in solutions that is being offered in the finance and accounting outsourcing industry as well as the destinations that is being […]

    Old economy muscles in

      On a large Indian mobile phone company’s account is faltering, a post-lunch slowing of a biorhythms is weeping through the call center country Gurgaon and the performance on a floor full of agents working.  In Mumbai the slowdown is spotted some 1,400 km away at Aegis grandiosely named global command center.  The analyst who […]