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    Monthly Archives: December, 2011
    Did Outsourcing Companies Meet 2010 Industry Predictions?

      The groups of industry experts and organizations conduct studies and analysis on how the industry fared in the current year everytime a year ends and it will then formulate a prediction as to how it will be in the coming year. The yearly trend does not exempt the outsourcing industry, especially since outsourcing has […]

    RuralShores to start 100 rural BPO units in India

      The new center will be started in the Northeastern part of the country. The RuralShores Business Process Outsourcing plans to start 100 Business Process Outsourcing delivery centers which will ass 10,000 seats to its capacity in the next three years. The RuralShores has now launched 10 rural delivery center across seven states such as […]

    Anti outsourcing bill in US targeting offshore call centers

      By declaring such companies ineligible for grants or guaranteed loans from the government. In an attempt to prevent the jobs being outsourced to offshore locations, the legislatures in US have put forward a bipartisan bill in the parliament that would penalize American firms for moving their call centers to offshore locations. The bill was […]

    For India, outsourcing does the job at home too

      In the New Delhi, every three months, India’s prime minister meets with a special panel assigned the ambitious task of figuring out how to produce 500 million skilled workers over the next two decades. The panel is a cross sections of the India power elite, including many of the usual figures like the education […]

    China presents a major threat to India in the global IT outsourcing industry.

      For business, rough economic times make the outsourcing of Information Technology an even more critical area of discussion for the businesses.  There has been a great deal of debate on whether a shift in the global outsourcing of Information  Technology is occurring.  The India has a long been known for its dominance in the […]

    Expansion Seen for Global Outsourcing Market

      In the legal services outsourcing expected to be strong, the competition increasing from new entrants, PwC survey finds.  The outsourcing providers around the world predict that the demand for their services is expanding rapidly and they are adding staff and investing in anew services to meet expected growth.  This is according to a new […]

    Outsourcing: The Philippines vs. China and India

      The infrastructure and the ties to the US the Filipino software execs to give them an edge over their bigger rivals but a seasoned talent pool is lacking.  For the new avenues for growth, as the Philippine software sector looks that it needs to be more than China or India in looking for the […]

    Indian cities still hot for outsourcing

      Government orders audits of Information Technology firms for possible STPI Act violations, the STPI starts finishing school, the TCS to use the Chennai Center for e-passport service but countries like Canada, Poland, Vietnam are honing their skills.  The government may extend STPI sops for three years from 2011.  Raja Reconfirming the fact that Indian […]

    IT majors are exploring rural BPOs as alternative

      In India with the American Express setting up its first back-office center, the Business Process Outsourcing was not considered seriously by the career-minded Indians.  The profession has a seldom been considered at par with the mainstream Information Technology jobs.  The times that have changed with even premier Information Technology body Nasscom.  The Business Process […]

    Poor Call-Center Service Angers Indians, Too

      After a cell phone stopped working during a trip,  an outsourcing driven boom town about 20 kilometers outside New Delhi.  A kansas-native who has lived in India for several years, did not really care.  When 20 minutes with a nervous operator went by and her cellphone still did not work.  There is such a […]