In the news, it seems like everyone’s talking about Information Technology and the cloud. Even in outsourcing these topics pop up frequently in the news. This is in comparison to other services in the outsourcing industry to other services in the outsourcing industry including the knowledge process outsourcing. While knowledge process outsourcing has somewhat faded from the limelight, there are still numerous opportunities in the space such as those in data analytics, investment research and market research outsourcing services The Indian are acquiring knowledge process outsourcing provider Pipal Research from fellow outsourcing company, Firstsource Solutions. Crisil advised that they are planning on expanding their research services including the internet market research, into up coming outsourcing destination, China. KPO is now a significant part of their research, this is which now for 44 percent of their revenues.
In order to position itself in the KPO space particularly in financial, corporate and analytical services. Crisis had previously acquired Indian offshoring company. For the company, the acquisition valued at $12.75 million seems like a solid move, considering that almost half of the company’s revenues can be attributed to KPO. The deal is similar to the Crisil-Irevna acquisition that would allow crisil to position itself into vertical that it did not have access to before including the market research services and telecommunications.
By crisil. considering how successful Irevna has grown following its acquisition, then this new acquisition of Pipal Research, bodes well for the company. It does not hurt that forecasts for the knowledge process outsourcing industry is in the ranges of 20-30 percent growth rate in the next three years. For the company, the companys intent to branch out into China also seems like a strong move. In the outsourcing space, as one of the top outsourcing destinations after the Philippines and India. While Asian countries such as China are considered some of the most preferred countries to outsource. An opening in China will likely lead to openings in other Asian countries such as Japan and Korea as seen by Everest’s classification of China in the mature category in its report on Q2 2010 outsourcing trends. By French pharmaceutical company, the other movements in the knowledge process outsourcing space these past few weeks include the 10 year research and developments deal. The deal announced on the 30th of September, it is estimated to be worth about $2.2 billion and it would allow Covance to expand its reach in the European markets.
In outsourcing, knowledge process outsourcing services including as Internet market research or market research outsourcing, it has become less visible unlike the ever controversial Information Technology outsourcing space and even contact center services, this case in point NBC’s outsourced. With Sanofi -Aventis, the market is still proving strong taking into account Crisil’s well-strategized acquisition of Pipal and Covance’s billion dollar deal. The Knowledge process outsourcing may have taken a backseat but it has yet to leave the building.
REFERENCE:
http://www.blog.infinit-o.com/knowledge-process-outsourcing-takes-backseat/
