In 2004 a study entitled, the report to the congress is new approaches in medicare, it points out the hospital and health care executives view upgrading their security protocols and reducing medical errors as well as promoting the safety of their patients as their top three priorities. As their fifth top priority, while implementation of electronic health records was only listed as their fifth top priority. It is very evident that the use of a new and emproved technologies are moving up the ladder of priorities of the medical executives today, This is very evident especially now that health care executives are outsourcing services to providers who can provide such technologies.
There was an announcement of a partnership between Medical Business Associates and Medicare having the former as the chosen software vendor for the direct claims submission tasks of Medicare. The clients would see a decrease in the number of errors that occur in filing claims, a decrease in turnaround times and see an increase in profitability. In conducting their businesses, it is important for the companies to have a systematic procedure. For most companies to be able to produce their deliverables and for them to improve their services, they need to look into other ways to maximize their resources such as using available technologies. Medical billing companies are no exception to this, given the advantages of using medical billing software, it is not surprising that the companies are looking at utilizing such technologies. The medical billing software significantly reduces the number of errors committed by the medical billing clearing houses.
The developments in the medical billing software industry include news about Mitchell International Inc. who released a statement saying that it has entered into a multi-year contract with three rivers provider network. Mitchel International Inc. whose solutions include a medical bills processing systems called Mitchell DecisionsPoint has raised key advantages this partnership with TRPN including enhancement of the performance of their employees. eHealthConnecticut is a federally funded program under the healthcare industry that seeks to utilize technologies to improve processes that was chosen by NCG Medical as a vendor of choice. It will be providing them with a medical software system called Electronic Health Record that supports doctors and healthcare offices across the states. The partnership involves the use of an automated database that will make a patient health information and medical history available to healthcare providers.
In streamlining the workflow and in making sure that medical processes are running smoothly, it is evident that different kinds of businesses under the healthcare industry is dedicated to using processes that would help, especially that of medical billers and coders. It seems that some healthcare companies have lost their focus on the customer communications. The challenge on customer communications is most common with health insurance providers. To a survey conducted by Xerox , a large percentage of the customers are not satisfied with how their providers disseminate information regarding their benefits. There’s a tremendous opportunity to better communicates with the customers through their preferred channels whether its e-mail, smartphones or direct mail and deliver a more positive experience.
REFERENCE:
http://www.blog.infinit-o.com/improved-technology-gaining-wider-acceptance-healthcare-industry/
