Synergy Extreme India

  After a cell phone stopped working during a trip,  an outsourcing driven boom town about 20 kilometers outside New Delhi.  A kansas-native who has lived in India for several years, did not really care.  When 20 minutes with a nervous operator went by and her cellphone still did not work.  There is such a […]

  To a company, while some would argue that the practice of outsourcing of healthcare services including the billing and medical coding services would be detrimental. There are those 2who would lobby for the move, citing successes among other outsourcing sectors such as customer relationship management of other back successes among other outsourcing sectors such […]

  As the pace of its expansion accelerates, the Indian software industry is optimistic.  India’s hi-tech sector is now growing at 30 percent a year.  Ar a four day, the senior executives international conference organized by Nasscom, the association of Indian software companies claim the volume of work outsourced to India has increased by more […]

  The companies providing the call center services  are usually the type of the companies that conducts mass hiring to attend to the growing demand for the customer service and for the sales outsourcing.   Those  businesses who need to maintain constant customer relation is reliable team who will be the front-liner for the business.  The […]

  In Asia, the only tech market that is halfway as exciting as China is India,  It has the promise to close the gap with China but is no much yet.  India’s mobile market is large, venture spending is vibrant, and high-profile IPOs as MakeMyTrip are happening with more on the way soon from up […]

The performance of the agents that works on a account in a large Indian mobile phone company is stuttering, Gurgaon call centres sweeping off with post-lunch slowing of biorhythms, it spotted 1,400 km away at Global Command Centre or GCC, Aegis’s impressive centre in Mumbai. Aparup Sengupta, the Managing Director and Global CEO of Aegis […]

  The methods used in the outsourcing partner selection are more relevant to the industry than ever before with the big pharma and biotech companies looking to cut costs and optimize their spending.  The data derived from the input of the executives responding to Nice Insights Q3 Pharmaceutical, and Biotechnology Outsourcing survey indicates that the […]

  In the magazine of Forbes, it stated there that even though Business Process Outsourcing gives substantially to the country’s revenue and drives 30 percent growth in Information Technology exports, it would be a challenge as other English-speaking countries will start to erode the country’s cost advantage. The Philippines is becoming a serious competitor  then […]

  The National Association of Software and Services Companies presented the preview of the two-day NASSCOM Product Conclave 2011 schedules to be held.  The theme of the summit provide a perspective of the various internal and external forces that the dynamically impact product businesses.  The event will provide the entrepreneurs a forum to discuss these […]

  As the Philippines, India outsourcing companies are cutting pay and have put the brakes on hiring new staff as they battle against a global economic slump from the rivals in the countries.  By the HSBC, the industry’s two largest players, the Tata Consultancy services and Infosys have begun the trimming quarterly bonuses.  An outsourcing […]