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    Author Archives: jean
    IT Outsourcing Survey: Provider Profits Shrink, Growth Slows in India

      At both end of the competitive spectrum, it established Information Technology outsourcers are getting squeezed.  The annual offshore outsourcing survey conducted by Duke University’s Center International Business Education and Research and PwC incumbent India -based and the US Information Technology service providers are under pressure from outsourcing upstarts in the other countries that are […]

    IT Outsourcing Sector Sees Green Pastures This Year

      For the Information Technology outsourcing to advance and the demand for such type of services will also see an increase this year has been predicted.  The Information Technology operations have already proven its importance in any industry especially with the current position of the market, having an exemplary and streamlined Information Technology solutions that […]

    Anti outsourcing bill in US targeting offshore call centers

      In an attempt to prevent the jobs that is being outsourced to the o9ffshore locations, the legislatures in US have put forward a bipartisan bill in the parliament that would penalize, American firms for moving their call centers to the offshore locations by declaring such a companies ineligible for the grants or the guaranteed […]

    IT Outsourcing Providers Could Profit from Double Dip Recession

      During the third quarter of the year, the Information Technology outsourcing market saw its first substantial decline in twelve months.  The transaction volumes fell for both the Information Technology an d Business Process Outsourcing markets, this is by seven percent and 12 percent respectively.  The average contract value of Business Process Outsourcing transactions plummeted […]

    Inside a rural Indian call centre – outsourcing builds a new life in the country

      In a creeping transformation, the India’s countryside is undergoing.  You will find none of the fancy buildings, multi-cuisine food courts, bight shifts, 24/7 operations, accent neutralization training or the company gyms that normally accompany the arrival of India’s high tech industry or any of the other trappings of the big city.  The India’s smaller […]

    What Type of Call Center Support is Right for Your Business?

      Most of the businesses now have turned to the outsourcing to help them in almost different of the businesses, it is administrative task or the operational tasks that are already sought the assistance of the call center solutions providers.  The call center outsourcing may have already proved itself to be an important part of […]

    India will continue to dominate KPO sector: Report

      India will remain to be at the forefront of the development of knowledge process outsourcing or KPO industry for the foreseeable future.  A number of other viable KPO sourcing hubs have emerged in the Asia-Pacific region.  The potential KPO delivery locations including China, the Philippines and the Sri Lanka are unlikely to challenge India’s […]

    India is poised to be in the forefront of outsourcing by pharma companies

      The National Association of Software and Services Companies or NASSCOM presented a preview of the two-day NASSCOM Product Conclave 2011 was at the Vivanta Taj.  The theme of the summit provides a perspective of the various internal and external forces that dynamically impact product businesses.  The event will provide an entrepreneurs a fourth to […]

    Inside a rural Indian call centre – outsourcing builds a new life in the country

        India’s countryside is undergoing a creeping transformation. People find a none of the fancy buildings, multi-cuisines food courts, night shifts, 24/7 operations, accent neutralization training or the company gyms that the normally accompany the arrival if the India’s high tech industry or any of the other trappings of the big city.  The India’s […]

    A new approach to outsourcing in India

      In the New Delhi, the big firm has 50 staff from a wholly owned subsidiary.  The facility might appear to resemble the Indian operations of Integreon, the outsourcing partner of the Mallesons Stephen Jaques.  Both of the offer big saving for clients ranging from the 30 percent to 50 percent.  Both of the operations […]