Synergy Extreme India

  The former president of National Association of Software and Services Companies (NASSCOM), Kiran Karnik, a warm-hearted man who always uses the word proactive has written an inoffensive history of the Indian software industry that released this week. He was in a position to write an extreme and unveiling book but so late in his […]

  For Indian vendors a global strategic move from mega information technology deals and nearly to modular outsourcing will initiate various opportunities in the next few years, and it is expected the deals to come in the year 2012, according to the analysts.There are 199 deals with an overall contract value of $38 billion as […]

Nowadays, outsourcing is very popular especially when it comes to business. As technology grows, business should also can adjust with the changes to be successful. Most companies or even individuals today know how to adopt with the new technology and they use it to be effective in their businesses around the globe. Outsourcing is the […]

Customer Service is the ability to give or support the clients wants and needs, it is a strength of meeting the customers expectations. It is a set of activities performed to enhance the level of customers satisfaction. Customer service is a way to offer customers with a positive and helpful technique to gain the customers […]

Outsourcing is refer to the process of one company dealing with another company to provides services to their clients and manage business operations such as data entry, payroll and billing. Outsourcing can be classified to different categories, the Business Process Outsourcing (BPO), Knowledge Process Outsourcing (KPO) and IT Enabled Services (ITES). Nowadays, outsourcing is in […]

  Despite of some problems 4-5 years from now, the interest of the companies are still increasing and outsourcing opportunities may be over $24 billion by then. Another Y2K opportunity for Indian IT industry might declare by the Healthcare regulatory reform in America. Healthcare with the new focus that targeted by some large companies like […]

  The Philippines takes over the position of India to be an absolute call center capital of the world, as the Philippines now has more call center agents than India that answer calls from international clients around the globe. Yet the Indian business process outsourcing industry was delighted to give in the position, because their […]

  In the upcoming budget, the Advance Pricing Agreement or APA that was implemented for in the Direct Taxes Code with transfer pricing matters will be presented, Information Technology and business process outsourcing firms are hoping for that. In choosing arms length profit edge for the ITeS and software industries, some say that the Indian […]

Despite weak economies in key markets in Europe and United States, India’s internet technology industry continues to expand, they thank the domestic growth and a push into new regions like Africa and the Middle East. Expected revenues to cross $100 billion this financial year for India’s information technology and outsourcing industries. The National Association of […]

J.W. Marriot, Shangri-La Hotels & Resorts, Four Seasons Hotels & Resorts, Relais & Chateaux, Park Hyatt Hotels and Fairmont Hotels & Resorts are some of the high-end international hoteliers plans to significantly expand their presence in the next several years in India. One incentive is the increase of high-end travelers to the country, but analysts […]